Effective date: August 16, 2026

This Refund Policy applies to digital products purchased from Purpose & Progress Coaching LLC through yourpurposeprogress.site.

Digital Products Are Generally Final Sale

Because digital products are delivered electronically and cannot be physically returned, purchases are final and nonrefundable once the file has been downloaded, accessed, or delivered, except in the limited circumstances described below. Please review the product title, description, format, and compatibility information before purchasing.

When We Will Provide Assistance or a Refund

Contact us if you experience any of the following:

  • You were charged more than once for the same order.
  • The delivered file is corrupted and a working replacement cannot be provided.
  • You received a different file from the product you ordered.
  • A verified technical or delivery failure prevents access and we cannot successfully redeliver the product.

We may first attempt to correct the issue by resending the download link, replacing the file, providing reasonable technical assistance, or correcting the order. If we cannot resolve a qualifying problem, we may issue a full or partial refund to the original payment method.

Situations That Do Not Qualify

  • Changing your mind after purchase or download.
  • Deciding that you no longer need or want the product.
  • Failing to read the product description or format information before purchase.
  • Lacking compatible software or a suitable device when the stated file type was provided.
  • Requesting a refund because the product did not produce a particular personal, career, leadership, spiritual, financial, or business result.
  • Purchasing the product from another seller or platform.

How to Request Help

Email admin@yourpurposeprogress.com with your name, order email address, order number if available, product title, and a description of the issue. Screenshots may help us identify technical problems. Do not send payment-card numbers or other sensitive financial information by email.

Approved Refunds

Approved refunds are returned to the original payment method. Processing times depend on the payment provider and financial institution. We cannot control how quickly a bank posts an approved refund.

Coaching Services and Third-Party Purchases

Coaching sessions, packages, and appointments may be governed by separate booking, cancellation, rescheduling, expiration, and refund terms presented before purchase or in a coaching agreement. Products purchased through Amazon or another third-party marketplace are governed by that platform’s applicable policies.

Contact

Purpose & Progress Coaching LLC
Arizona, United States
Email: admin@yourpurposeprogress.com